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The customer is eligible to claim his/her exchange or return anytime across the year from the time of delivery or purchase of their order through email or call but the following mention conditions are applicable if only then: Criteria for exchange and return:
The order which had been altered and includes any sort of customization in measurement or in the product will not be refunded, exchanged, or returned. Furthermore, if we have not sent the product according to your requirements, then you can claim it, but before that email us or WhatsApp the proof in the form of pictorial evidence mentioning the subject as “ error in alteration’ and we will see to what extent it could be fixed.
We are working with Pakistan leading courier companies like M&P and Daewoo FastX. Their excellence in courier services giving an edge to us by delivering product in a meantime all over Pakistan after confirmation of final order by call or message.
We have two processes for the payments:
Bank: Faysal Bank
Tital: LAALI & LAALI
Account number: 3141301000000875
Branch: Gol Karyana Fsd
Normally courier companies take two to three working days for major cities of Pakistan, and for villages and
districts, they take three to five working days for delivery of the parcel. Working days include Monday to Friday
only. If an order is placed after 3 pm, then delivery will be counted on the next working day.
If the parcel is not delivered on a given time period of working days then place a complaint on our email
address complaint@laaliandlaali.com or call us on our number +92-307-4460884. or WhatsApp HERE. We will assure your complaint on the same day make your delivery done in one working day against your complaint.
We here at LAALI & LAALI wants to provide the best and finest fabric to our valuable customers.
Regards
LAALI & LAALI
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